Frequently Asked Questions

Q: My AC Isn’t Working – What Should I Check Before Calling Wolfgang’s Cooling & Heating?

Before calling for help, check the basics: confirm that the thermostat is working, check for a blown fuse or tripped breaker, make sure the system is set to cool and that the setting is at least three degrees below the current room temperature, and change your filter is necessary. If doing the above doesn’t solve the problem, call us for a more thorough cooling system checkup.

Q: What Is the Best Thermostat Setting to Use for My Heating System?

Choosing the right thermostat setting for your heating system largely depends on how cold it is. The most common setting in the winter seems to be 70°-72°. The trick is to avoid drastic temperature changes. For instance, don’t set your temperature back more than 5° as the unit will be forced to work harder to achieve the desired temperature. Reasons to Switch to a Ductless Mini-Split System Installing a ductless mini-split system has a few key differences than traditional systems. Some of the reasons to consider a ductless system include:
  • Easy installation
  • Energy efficiency and cost savings through minimal energy loss
  • Zoned temperature control and even temperature distribution
  • Small size and minimalist design
  • Targeted humidity control
  • Silent operation
  • Improved air quality and allergy control
  • Precise cooling or heating in one system

Q: How Often Should Homeowners Replace Their AC Filters?

The frequency of replacing your air filters could depend on factors such as the air pollution levels around your house, household size, number of pets, complete indoor air quality and air filter model, among other things. Manufacturers typically recommend replacing basic 1”- 3” filters every one to two months. If you suffer from light to moderate allergies you could replace them even more regularly or invest in a better air filter. People residing in less occupied houses or more country with fewer cars around can get by with an annual replacement.

Q: Would A Bigger HVAC System Work Better in My Property?

The short answer is no. An oversized AC can cool your home faster but will not remove humidity adequately and will use more energy. Moreover, your existing ductwork may have difficulties supporting the airflow of a larger system. The same holds true with heating systems. An oversized heater can warm your space quicker, but it will cause greater temperature swings in the home and use more energy.

Q: What HVAC Products/Brands Do We Provide?

Wolfgang’s Cooling & Heating provides top of the line products from the industry’s most trusted brands. For instance, we are proud to provide Trane® cooling & heating systems backed by a Trane® warranty. When it comes to indoor air quality, you can count on the REME HALO® in-duct air purifier for whole house and building air purification. Call or text us to help you decide the best products for your home.

Q: Do You Offer Guarantees?

We do offer a wide range of guarantees including:
  • 1-year 100% Money Back Guarantee
  • Installation Workmanship Guarantee
  • Better Than We Found It Guarantee
  • 24-Hour Service Guarantee
  • Priority Service Guarantee

Wolfgang’s Cooling & Heating – the comfort experts in Tempe, AZ and the entire East Valley. Call or text us at 480-719-7779 or contact us online for high-quality products and services.

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